Lisa Burstall T/A Scoraig Sea Taxi customer privacy notice
This privacy notice tells you what to expect us to do with your personal information.
•Contact details
•What information we collect, use, and why
•Lawful bases and data protection rights
•Where we get personal information from
•How long we keep information
•Who we share information with
•How to complain
Contact details
Telephone 07720 862001
Email lisa@scoraigseataxi.co.uk
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
• Names and contact details
• Purchase or account history
• Payment details (including card or bank information for transfers and direct debits)
• Website user information (including user journeys and cookie tracking)
• Information relating to compliments or complaints
We collect or use the following information for service updates or marketing purposes:
• Names and contact details
Lawful bases and data protection rights Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website. Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website: Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here. Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here. Your right to erasure - You have the right to ask us to delete your personal information. You can read more about this right here. Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
• Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
• Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
Our legitimate interest in collecting names and contact details is to enable us to inform previous customers or interested persons of future services that may be of interest.
Where we get personal information from
• Directly from you
How long we keep information
Personal information will be stored as per our retention policy to enable us to provide our services and maintain any legal obligations.
Who we share information with
Others we share personal information with
• Insurance companies
• Professional or legal advisors
• Relevant regulatory authorities
• Organisations we’re legally obliged to share personal information with
• Emergency services
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
12 August 2024